We are seeking a functional Business Analyst with D365 Financials and Operations and D365 Customer Engagement expertise to support a newly implemented ERP solution.

The ideal candidate will have a mix of hands-on experience with business applications implementations, solution design and strategic business acumen.

• 4+ years of Microsoft Dynamics 365 FNO / Customer Engagement experience
• Bachelor's degree or equivalent work experience
• Minimum of two full-cycle implementations
• Be a self-starter with plenty of initiative
• Have a strong work ethic with accountability to commitments and the ability to perform job functions both face to face and virtually
• Clearly communicate with business and other team members
• Create great project plans and manage the scope of the projects within the area of responsibility
• Show strong organizational abilities and flexibility to work in a performance driven environment managing multiple project priorities
• Have excellent written and verbal communication skills
• Work to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
• Participate in prototyping new systems to enhance business processes, operations, and information process flow.
• Review and analyze effectiveness and efficiency of existing systems and work to improve or further leverage these systems.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
• Perform and document cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Create functional and technical system specifications documents, diagrams, and charts to provide direction to development resources.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide orientation and training to end users for all modified and new systems.

This role requires a broad range of industry knowledge with a focus on financials and project execution with a minimum of two end-to-end D365 implementations and 4 years of relevant IT experience.